Hotel H12**** - Krakow

Family friendly experience

The room was very spacious and always super clean. Bright sunny mornings enjoying the wonderful breakfast while looking out the window, it was a great way to start each day.

It wasn't the cheapest option , but still acceptable.

Good service and the food is good. The staff is friendly and really friendly, quiet atmosphere.

Friendly and super friendly staff, it was amazing stay.

Appreciated this hip new hotel, recommend. The room was top-class and carpeted, the venue was impeccably clean. The breakfast was satisfactory and had plenty of food. The location was magnificent and exceptionally nice for walking around Main Square. Visiting restaurants and bars minute walk from the hotel was easy.

Loved the complimentary apples at check-out!

Located in the centre of the city.

We had good, satisfactory breakfast.

Very clean facilities throughout the hotel.

We faced numerous challenges . The beds were far from comfortable, with worn-out mattresses, made it impossible to sleep well. The shower lacked proper doors or a curtain, leaving water all over the floor. The breakfast choices were disappointing and did not meet our expectations for quality.

Have spent here 1 night and our twin/double room was newly decorated. It had a comfortable bed and included a clean bathroom shower facilities, a hairdryer, and bath sheets. The service was good, the food was good.

Location: the hotel was next to the center of the main landmarks as well as the beautiful walking path around old town.

the breakfast included prosecco, a lovely surprise. the lobby is a bit cramped.

Really good Stay with Amazing Service!

Our family enjoyed a wonderful two-night stay. The staff were very good when we faced an unexpected parking issue, assisting us with police communications. The cozy restaurant offered delicious local dishes. Highly recommend staying here for an lovely experience!

Conveniently located, this hotel features modern decor with a stylish aesthetic. The daily room service keeps things tidy and refreshed, which adds a nice touch to the overall experience.

Noise levels, especially from the street and neighboring rooms, significantly impacted my stay, particularly being on the third floor. The shower size felt cramped, and I encountered issues with Wi-Fi connectivity that disrupted my planning. The limited breakfast options became repetitive, lacking variety during my time here. For a place of its caliber, the overall experience fell short in terms of comfort.

I had a lovely stay with my family! Breakfasts were excellent with a variety of options that changed daily. The room was spotlessly clean and beautifully furnished. Though the view was quiet, it wasn't lovely.

The location was fantastic, just a flat 5-minute walk to the main square! Enjoyed the cozy lobby with free snacks all day.

The atmosphere was enchanting. The charming street had a lovely vibe. The breakfast was good, with fresh options resembling a European-style spread.

The shower pressure could be improved. 🌧️